Nicola Cairns
With: University of Strathclyde
Role: Business Improvement Manager
Nicola is a business improvement manager at the University of Strathclyde, and co-author of “A Guide to Evidencing the Benefits of Business Process Improvement in Higher Education”. With extensive postdoctoral research experience, Nicola uses her knowledge of the HE research and funding environment to lead improvement initiatives across the university.
Contact: Nicola
Five enhancements to help universities evidence the benefits of change
Following publication of their guide to evidencing the benefits of business process improvement in higher education, the business improvement team at the University of Strathclyde have responded to users’ feedback with an updated version. Nicola Cairns shares some new insights gained from collaborating with colleagues across the sector.
The importance of evidencing improvement
How do you evidence the benefits of work you have done to improve processes in your institution? The University of Strathclyde has developed a guide and training on evidencing benefits and business improvement manager Nicola Cairns shares some of that expertise in this post.
Is the diversity of terminology used by HE change practitioners diluting our shared goals?
A sector-wide survey was launched in April by the University of Strathclyde's Business Improvement Team to capture feedback on how its Guide to Evidencing the Benefits of Business Process Improvement in Higher Education has enhanced their delivery of change initiatives and how the guide could be improved. Nicola Cairns shares her insight into some of the survey findings.
How you can engage people to evidence the benefits of business improvement projects
Following the launch of last year's guide to evidencing business improvement, the University of Strathclyde's business improvement team are now testing out a business exploration map tool. Nicola Cairns' blog explores how people can be engaged to ensure that the potential benefits that they have identified fully demonstrate the impact of their project.
Evidencing the benefits of business process improvement – what do you think?
Following the success of its guide to evidencing the benefits of business process improvement projects in higher education, the University of Strathclyde wants to develop the guide to make it even better. In this blogpost, Dr Nicola Cairns introduces a survey that will help to make the guide a valuable tool for use across the sector.
Evidencing the benefits of a business improvement project from the start
Following the launch of the University of Strathclyde's Guide to Evidencing the Benefits of Business Process Improvement in July 2015, Nicola Cairns shares an example of how this approach can be seamlessly integrated into existing business improvement projects.
