Efficiency Exchange
Putting Students at the Heart of Our Processes – University of Leicester
This report is a guide to the University of Leicester's exploration into whether connecting senior leaders more closely to the student experience created an impetus for organisational improvement. It contains information on “what works” in engaging senior leaders and seeks to provide insights for institutions looking to develop similar approaches.
Participative Process Review – toolkit
The process reviews developed by Oxford Brookes have been specifically designed to enable teams to subsequently self-facilitate further reviews. This toolkit introduces the concept of carrying out process reviews to professionals working in higher education.
Lancaster University graduate wins the open data mashup challenge
A graduate trainee from Lancaster University has been named the winner of a competition organised by Universities UK, in partnership with the Open Data Institute and Jisc, to design an app that uses open data to help students at key points in their learning journey. His prize is expert support worth £5,000 from Jisc to develop his idea into a prototype.
9 December: Service Design for Universities, Glasgow
This one day workshop will show participants how to to develop and deliver great services through a design-led approach. They can get hands-on experience using a set of tools and techniques which have been shown to improve how universities can redesign their key services and processes used by their staff and students.
Tell Jisc your equipment sharing needs
Jisc is carrying out a survey to better understand the decision to share a piece of equipment and interact with equipment databases. This ten minute long survey aims to help the team behind equipment.data support institutions and to establish requirements for additional features or an improved user experience.
Cloud myth-busting
As Jisc launches its horizon scan project, which looks at trends in digital technology, Jisc's futurist Martin Hamilton says that cloud technology need not be costly for universities and can result in massive savings. Find out more in this podcast.
Delivering value from the education estate
At today's Higher and Further Education show Dr Ghazwa Alwani-Starr, director of estates and campus services at the University of Roehampton and Sian Kilner director of Kilner Planning will be highlighting research into how the higher education estate is delivering value. Here are some relevant posts that they have contributed.
Monthly digest – September 2015
In last week's monthly digest email, we featured a call for beta-testers for the HERBi shared services tool and a discussion between two research managers about their experiences of restructuring in their workplaces and the benefits it has brought.
I-MAP project, November 2012
The i-MAP project set out to review the new programme development and launch processes within universities and to determine if there was any scope for improved efficiency. It recommends early financial and market scrutiny during the development of programmes to increase the proportion that achieve strong and sustained market appeal.
i-MAP study, September 2015
The follow up to the original i-MAP project finds that a significant number of higher education institutions that adopted i-MAP's market-led approach to academic programme development saw increased levels of efficiency in their processes.
