The Times Higher Leadership & Management Awards earlier this month saw thirteen universities win awards for their work. Three of these universities have recently been featured in Efficiency Exchange discussing aspects of their work.
- A focus on the end-user helped Loughborough University to win the outstanding strategic planning team category at the THELMAS. In April we spoke to chief operating officer Richard Taylor who explained how this user-focused approach helps to reduce ‘failure demand’: Shared services, student satisfaction and lost kings
- Newcastle University won a THELMA for its outstanding leadership and management team. In May registrar John Hogan told us about his approach to leadership and the contribution everyday decisions make to the successful delivery of strategies: John Hogan: often universities work best by getting the small decisions right
- Warwick University won the outstanding student admissions team following a root-and-branch review of its admissions service. This was designed by admissions staff in collaboration with academic staff, a process described in Darren Wallis’s blogpost from earlier this month: Simplify, Collaborate, Deliver at Warwick
You can find a full list of the THELMA winners on the awards website
